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Tourism 360
Tourist support without language barriers

Multilingual AI Chatbot

Smart 24/7 assistant that serves visitors in 95+ languages, resolves doubts and generates real-time itineraries.

Features

Key Features

Everything you need to get the most out of the module of Multilingual AI Chatbot.

95+ languages with auto-detection

The chatbot detects the visitor's language instantly and responds naturally, without manual configuration.

Omnichannel integration

Available on your website, mobile app, information touchpoints and physical city hall support points.

Destination knowledge base

Automatically fed with POIs, schedules, events and municipal tourism inventory data.

Human agent handoff

When a query requires personalized attention, it transfers the conversation to an available tourism technician.

Conversation analytics

Dashboard with most frequent questions, peak demand times and visitor satisfaction.

Accessibility compliance

Designed according to the UNE-EN 301549 standard to guarantee access for people with disabilities.

Process

How it works

Agile implementation in 4 simple steps.

1

Destination configuration

We connect the chatbot with your tourism inventory: monuments, restaurants, accommodations, events and schedules. Operational in 48 hours.

2

Omnichannel deployment

We install the widget on your municipal web portal, integrate it into info touchpoints and configure staff access.

3

Continuous learning

The system improves with every conversation. You'll receive weekly reports with frequent questions to keep the knowledge base updated.

4

Measurement and optimization

Real-time dashboard with usage metrics, satisfaction and support hours saved. Monthly review meeting with our team.

Impact

Benefits for the destination

Direct impact on the management and promotion of your municipality. Multilingual AI Chatbot.

95+
languages supported

Serve visitors from all over the world without communication barriers.

24/7
total availability

Your tourism office never closes. Resolve queries at any time of day.

70%
query reduction

Free tourism staff from repetitive questions for higher-value tasks.

3x
visitor satisfaction

Immediate response compared to waiting at the counter or unanswered calls.

Success cases

Destinations already using it

Real examples of implementation and results. Multilingual AI Chatbot.

Coastal Town Hall

A town hall with high influx of international tourists in summer used the chatbot to manage queries about beaches, parking and events without increasing staff. Result: 8,000 queries served in July without additional personnel costs.

Rural Tourism Office

A community of inland villages implemented the multilingual chatbot on access touchpoints to the natural park. Foreign visitors get routes, water points and usage rules instantly in their language.

Provincial Council

The provincial tourism office centralized support for 23 municipalities in a single chatbot with knowledge of all tourism resources in the territory. Estimated savings: 2 workdays per day.

FAQ

Frequently Asked Questions

We answer your questions about this service. Multilingual AI Chatbot.

Free demo without commitment

Ready to transform<br/>your destination's tourism management?

Request a personalized demo of Multilingual AI Chatbot adapted to the needs of your city council, province or tourism office. Our team accompanies you in every step.

No permanence · Implementation in less than 2 weeks · Support included